Paying for the Service/Invoice Payment
You will be liable for the charges of the services that have been provided for you. You may pay by cheque or cash. Payment terms on invoices are set at 30 days. If payment has not been received during this time a 2% late payment charge will be applied to your account per month each month until the payment is made.
We will send you an invoice either by e-mail fax, post or hand delivered. Each invoice must be settled within the 30 day time limit, unless otherwise stated on the invoice or otherwise. All charges are payable in Barbados Dollars.
If you are late in paying or do not pay for the service provided, we may at our discretion, suspend, restrict or terminate any or all of the services provided to you. If your payment is late we may charge an administrative fee or apply a late payment fee to your account as set out in the paragraph above.
If we are unable to collect payment from you and a reasonable time has lapsed, we will engage in the services of a debt collection agency. You will be responsible for the payment of the original invoice and the fees that are charged by the debt collection agency. If we have to file a claim against you for failing to pay, you will be liable for all our legal costs.
Security
You are solely responsible for the security and secrecy of your login identification, password(s) or PIN given to or chosen by you. You must ensure that these are not revealed to any third party. You are responsible for all activities that occur under your login identification and password(s) for your account.
Things we may have to do
We may, with or without notice to you, do certain things which may affect all or part of the services including interrupting or suspending any part or all of the Services for operational reasons or because of an emergency. We will try to restore the affected services as quickly as we can and by such means as we deem appropriate.
Indemnity
You must indemnify us, our affiliates, employees, directors and agents against all claims, damages, losses and liabilities resulting from your use of the services, your negligence, omission, act or breach of this agreement.
Additions, Changes & Cancellations
Unless otherwise stated in these Terms and Conditions or otherwise agreed, you may request additional services or request for changes to be made to existing services verbally or in writing, fax, post or electronically.
There may be a charge if you change services or make amendments to the original request.
We may from time to time change any of these terms and conditions (including the services) and/or such other terms and conditions agreed or accepted by you (including without limitation, our tariffs, price plans, charges and payment terms). We endeavour, where reasonably practical, to give you reasonable advance notice of such changes. We will notify you of such changes through written notice, electronic mail, our website or such other form as we may deem appropriate. You agree that the display of the revised terms and conditions on our website will constitute notice of the changes.
Matters beyond our control
We will not be liable for any failure in performance under this agreement resulting from matters beyond our control. These include national emergency, accident, fire, flood, lightning, malfunction, electrical power failure or interruption of the network or networks of other service providers.
Ending the services and this Agreement
This agreement and services may be terminated by either party giving 7 working days’ notice to the other party without assigning any reason. In the event of any of the following:
i. you breach any of the terms and conditions of this agreement
ii. you provide incorrect, false or incomplete information to us
iii. you are likely to create imminent harm (such as interruption, disruption, congestion or any unauthorised act) or defraud us, or are likely to create imminent harm or harass or are abusive to our personnel,
we may suspend or terminate all or any part of the services or terminate this agreement with 1 working day’s notice without compensation and without prejudice to our rights to damages for any breach by you of this agreement. You may immediately contact a company representative to tell us why such suspension or termination should not occur. We will consider each case and where we deem appropriate, will not proceed with the suspension or termination of such account or take any other appropriate action where necessary.
If we suspect that you are using or allowing any of the services to be used for fraud, misconduct or any other illegal or improper purpose, we will refer this to the relevant authorities and comply with directions or guidelines issued by them, without notice to you. If and when you make good any breach or default, we may restore any suspended or terminated services after you have paid in full
Communications & Completion of Project
Notices or bills to you under this agreement will be deemed given if sent by post, fax or e-mail to your contact details in our records. If there is any change in these details, you must inform us immediately.
A Project is deemed complete once it has been handed over to the Client. In circumstances where from our standing a Project has been completed, and is awaiting client sign off, if a long period of time lapses (through no fault of ours) during which the client has not indicated that the Project is complete, we reserve the right to secure payment in full. For the duration of a Project, if phases of the project plan have not been completed by the client in a timely manner, and a long period of time lapses, we reserve the right to request full payment.